After Hours Response

On-Call Customer Care (24/7)

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Having a prompt and courteous After Hours Team is important, particularly when the unexpected happens. RDS is your go-to solution for prompt and professional after hours response. Property managers and their condominium boards trust RDS to respond with real-time, on-call support. You can even select your communication preference: call, text or email. We're here to help.

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Our response calls address the following common issues: ​

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• 24/7 Response

• Alarm Dispatch (CACF)

• Water Penetration and Flooding

• Contractor Dispatch

• Tenant Lockout

• Entry Access Control

• Lack of Heat 

• Common Element Failures (i.e. garage door)

• Junk Removal and Moving Services

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For existing customers, please call After Hours Support (24/7) at 1-844-939-5400 or contact your on-site service supervisor.​